Analyze customer data
Know the strength of every customer relationship. Share actionable insights with customers and colleagues. Optimize your effectiveness, surface critical trends, and prove your value.
“I’ve used other platforms that were great for the individual CSM, but as a leader, it was extremely difficult to get aggregated reporting to look at overall trends. ChurnZero works for both.” – Red Canary
Health scores
Keep an eye on customers at risk of non-renewal, and easily identify promoters. Use Health Scores (we call them ChurnScores) to trigger alerts, plays, and journeys automatically to increase engagement and mitigate risk. Read more.
Renewal and Forecast Hub
Purpose-built to help your CS team confidently predict retention and growth, Renewal Hub quantifies your direct influence on revenue, and ensures an accurate pipeline and strong results. Read more.
Dashboards and reports
Give your executives and other teams a real-time view of critical customer data and KPIs through robust and customizable reports that don’t require a login to use.
Rest API live exports
Leverage ChurnZero data seamlessly into your tech stack by integrating customer data from ChurnZero directly into other systems and processes within your organization. Read more.
Learn more
Get more details about all ChurnZero Customer Success software features.
Improve team productivity
Customer Success AI™
Increase automation and personalization across the customer lifecycle with Customer Success AI™. Read more.