- Command Center
- Customer Health Scores
- Customer Segmentation
- Customer Journey
- Account Insights
- Success Centers
- Real-Time Alerts
- Plays & Automation
- In-App Communications
- WalkThroughs
- Surveys
- Reporting
- Success Insights
- Collaboration Chatbots
- Custom Dashboards
- Rest API
Command Center:
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Custom Success Dashboards
Customer Success KPI dashboards reveal key insights and provide strategic guidance serving as your company’s control panel to help you determine what’s working and what’s not. ChurnZero gives you access to all your customer data in one centralized place. With Custom Success dashboards, you can transform that data into dynamic reports to feature the metrics that matter the most to your team and executives.
Dynamic Dashboards On Demand
Build intuitive custom dashboards in seconds to answer even some of your most complex questions. Preview your data in real-time and easily change the chart types and color palette to visualize your dashboards exactly how you want them. Your team can build these powerful reports from account and contact attributes/metrics, segment results, events and details.