Customers’ Success with ChurnZero
We’re helping organizations understand how their customers use their product, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience. See the impact we can make together.
Customer Testimonials
Don’t just take our word for it
Businesses of all shapes and sizes trust ChurnZero to more proactively manage and expand their customer accounts – which means doubling your number of customers, doesn’t also mean you have to double your Customer Success team. Learn how we can help you scale today.
+21%
retention in first year
100%
increase in Account-to-CSM Ratio
+5%
retention in nine months
50%
reduction in customer
onboarding time
+12%
retention in 18 months
13x
account growth with only 2x
CSM team growth
Best Relationship Award
From comments and reviews from actual users, ChurnZero has earned the highest relationship rating in G2’s Customer Success category.
Case Studies
- Case Study
HackerRank eliminates one-to-one customer training with Northpass and ChurnZero
- Case Study
FreeWill scales with confidence and consistency during 5x ARR growth
- Case Study
GoCanvas increases gross retention by 20%+ during post-merger integration
- Case Study
Smoothwall reduces churn by 4% with new onboarding journey and health scores
- Case Study
HackerRank reduces churn for at-risk customers by 50% with ChurnZero + Pendo
- Case Study
MyShopManager reduces monthly paid subscription logo churn by 28%
- Case Study
SPINS Doubles 1:1 Customer Coverage with Playbooks
- Case Study
FlexyBox Increases Positive Customer Reviews and NPS With Playbooks
- Case Study
2x Increase in Customer Lifetime Value for Partnership Marketing Platform
- Case Study
SaaS EdTech Company Sees 70% Increase in User Adoption
- Case Study
Nylas Maintains 1% Churn With 3x Growth in Customer Base
- Case Study
Shortened Time to First Value for Woven Customers Two Months Post-Implementation
Schedule a demo today and see how we can help your team fight churn.
We’re dedicated to helping subscription businesses fight customer churn. Better understand how customers use your product and how to best interact with them at every stage of the customer lifecycle. We’re customer-obsessed just like you.