In-App Communication
Engage Customers Right Within Your Product
Your ChurnZero’s Success Center™ includes in-app messaging so you can deliver targeted messages to your customers and engage with them – while they’re in your product. You can use in-app communication tools as part of your automated Plays and NPS campaigns to create valuable experiences and increase their likelihood to take action.
In-App Messaging Platform
As part of ChurnZero’s Success Center™, in-app messaging lives within your native application and allows you to deliver targeted messages to your customers and engage them at the ideal time. You can use in-app communication tools as part of your automated Plays and NPS campaigns, or for important announcements and personalized messages to customers. Using your customer data in ChurnZero, you can target the right contacts at the right time to provide a more valuable experience and increase their likelihood to take action.
You can also share In-App Checklists with customers, which include a list of steps for a Contact to complete as part of their customer journey