60% of new managers fail within the first 24 months in their new role, according to research from CEB Global. When a new manager struggles, it can make their life and their team’s life miserable, which leads to increased attrition and cratering business performance.
This is amplified for those that manage CS teams, where priorities are ever changing, tons of internal and customer stakeholders and constantly fighting off dreaded churn.
But it doesn’t have to be that way, by reverse engineering the mistakes and challenges new mangers face, we can create the next generation of leaders to be confident, human first and get exceptional business results.
We invite you to join this webinar with Ryan Johansen, founder of the Leadership Launchpad who helps managers go from overwhelmed imposters to confident leaders.