The Customer Success blog with ideas and inspiration on retaining your customers.
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- Case Study
FreeWill scales with confidence and consistency during 5x ARR growth
- Industry News/TrendsThe top five Customer Success webinars of 2022 from ChurnZero
- AdoptionBeyond ICP: Why Customer Success needs to stress ideal customer behaviors to increase user adoption with Jason Whitehead
- Company NewsMeet the winners of the 2022 ChurnHero Awards for Customer Success
- Industry News/Trends‘Survey says’: Customer intelligence counts
- Customer Success StrategyMaking the jump from Customer Success to CEO with FranConnect's Gabby Wong
- SegmentationThe why, when, and how of customer (re-)segmentation with ChurnZero CCO Alli Tiscornia
- Customer Success StrategyThree lessons I’ve learned building a Customer Success team from different backgrounds
- ExpansionStop renewals and upsells from dragging out through the holidays with four simple steps
- UncategorizedHow Customer Success can get a bigger piece of the budget pie with Jeff Heckler
- Case Study
GoCanvas increases gross retention by 20%+ during post-merger integration
- UncategorizedBig on impact; short on investment: Key trends from the 2022 Customer Success Leadership Study