The customer success blog with ideas and inspiration on retaining your customers!

How to supercharge your company’s customer marketing with ChurnZero

How to supercharge your company’s customer marketing with ChurnZero

8 tips for encouraging your team to write content for your customer community

8 tips for encouraging your team to write content for your customer community

What causes stress in customer success teams, and why?

What causes stress in customer success teams, and why?

Master the strategy of multithreading in customer success: Q&A with Emilia D’Anzica

Master the strategy of multithreading in customer success: Q&A with Emilia D’Anzica

What skills do customer success professionals need in 2024?

What skills do customer success professionals need in 2024?

Three chief customer officer job descriptions we love

Three chief customer officer job descriptions we love

How much do SaaS companies spend on CS?

How much do SaaS companies spend on CS?

How to get your company started, not stuck, with AI

How to get your company started, not stuck, with AI

The average customer success budget ranges from $110,500 to $667,250

The average customer success budget ranges from $110,500 to $667,250