Your colleagues need customer data. Don’t make them hunt for it.
Your Customer Success platform is a powerful system of record for your CS team. It should also give your whole company the benefit of customer data without having to learn the platform. That’s how we designed ChurnZero.
While every department in your company needs customer data, they don’t need access to yet another SaaS tool. We design our products to reflect this. With ChurnZero, it’s easy to give every team the datapoints they want, in the platform they prefer, whether that’s a CRM, a spreadsheet or Slack.
CRM syncs: Salesforce, HubSpot and more
Our CRM integrations are bi-directional. Give your sales and marketing team customer data through Salesforce or HubSpot, while you benefit from their data in ChurnZero. See every ChurnZero CRM integration here.
Create easy, login-free dashboards for the metrics, insights and customer trends that other teams care about. Just set them up, give access and send the link—no navigation required.
Many of ChurnZero’s dashboards can be integrated right into Salesforce to give users direct access to important customer data.
Zendesk support app
Give your support team access to key customer details from ChurnZero via our integrated Zendesk app, including health and usage data, to seamlessly improve your customer experience and resolution time.
Real-time alerts
Create different alerts for different teams, generated by the customer datapoints they care about. ChurnZero can send alerts via email, Slack, Teams, or SMS so you never miss a significant event.
Chatbots
Give your company access to ChurnZero dashboards and data through Slack or Microsoft Teams. You’ll make accessing customer insights as easy as sending a message—on desktop, and mobile too.
Integrations and Rest API
Already got a platform in place for processing data? ChurnZero integrates your customer data directly into powerful tools including Tableau, Power BI, and Microsoft Excel. If we don’t integrate with your platform natively, just use our Rest API.
Our Slack and Teams integrations make accessing customer insights as easy as sending a message.
Our Zendesk app brings ChurnZero data directly to the app your support team is most familiar with.