- Command Center
- Customer Health Scores
- Customer Segmentation
- Customer Journey
- Account Insights
- Success Centers
- Real-Time Alerts
- Plays & Automation
- In-App Communications
- WalkThroughs
- Surveys
- Reporting
- Success Insights
- Collaboration Chatbots
- Custom Dashboards
- Rest API
Command Center:
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Collaboration Chatbots
ChurnZero Collaboration ChatBot allows teams throughout your organization to quickly look up customer information and insights through Slack or Microsoft Teams, whether you’re in the office or on the go. Using a variety of commands, the bot will immediately return the best results across your customers, users, and segments.
Just a Few Commands Away
Using a short command, you can look up an account and find their status, renewal date, contract amount, and ChurnScore directly through Slack or Microsoft Teams. You’ll also have the option to dive deeper and view more details by clicking “Show me more!”
You can find ChurnZero on the Slack App Directory and the Microsoft Teams Apps Marketplace.