Real-Time Customer Alerts

Stay Updated on Customer Health and Product Usage Activity

With Real-Time Alerts, you can be there for your customer when it matters, and get alerted the moment an important customer event happens. Real-Time Alerts allow you to understand customer behavior as it occurs and inform your team when high-priority customer situations arise and engage at the ideal time.

Real-Time Customer Alerts

 Inform your team when high-priority customer situations arise with real-time Alerts. Understand customer behavior as it occurs and keep on top of critical customer actions.  With real-time Alerts, you will have the information you need to stay informed and proactively engage customers at the ideal time.

Customizable Alerts

With ChurnZero’s Real-Time Alerts, you choose when, how, and why you are notified. They can be triggered by multiple conditions. For example, when an event occurs or when a customer enters a new segment. Real-time customer Alerts are delivered through a variety of channels, including ChurnZero, email, Slack, Microsoft Teams, and text message.

Learn more about Real-Time Alerts