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January 29, 2026
Last updated on April 29, 2026
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ChurnZero Product Release Notes: January 2026

What’s the latest on ChurnZero’s platform? Keep reading for a quick roundup of highlights focused on greater control, greater efficiency, and sharper insights.

Add AI signals widgets to dashboards and Account Insights.

  • What to know: Add these widgets to report on Harbinger and Beacon activity.
  • How it helps you: Track detected AI signals and trends across your entire book or on individual accounts.

Generate your AI writing profile.

  • What to know: With a single click from your user profile, ChurnZero builds a tone, greeting, and sign-off guide and automatically applies it to future messages.
  • How it helps you: Make AI-generated messages sound more like you.

Learn more: All things AI and Agents

  • What to know: Updates made to your source files in Google Drive apply to future presentations. Plus: save presentations to Google Drive instead of downloading static files.
  • How it helps you: No more duplicate files, and no need to re-upload.

Drill into dashboard details with more control and less disruption.

  • What to know: Widget drill-ins in Custom Dashboards, Account Insights, and Renewal Hub now open in a flexible docked panel. You can also add Summary Rows (just like in Segments).
  • How it helps you: Explore data, take row-level actions, and stay in context.

Build Plays faster with a more intuitive editor.

  • What to know: The Editor tab opens by default, Play names auto-fill, and the Active toggle is easier to find.
  • How it helps you: No functionality has changed; it is just a smoother setup experience.

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