What’s the latest on ChurnZero’s platform? Keep reading for a quick roundup of highlights focused on greater control, greater efficiency, and sharper insights.
Add AI signals widgets to dashboards and Account Insights.
- What to know: Add these widgets to report on Harbinger and Beacon activity.
- How it helps you: Track detected AI signals and trends across your entire book or on individual accounts.
Generate your AI writing profile.
- What to know: With a single click from your user profile, ChurnZero builds a tone, greeting, and sign-off guide and automatically applies it to future messages.
- How it helps you: Make AI-generated messages sound more like you.
Learn more: All things AI and Agents
Link Dynamic Slide templates to Google Drive.
- What to know: Updates made to your source files in Google Drive apply to future presentations. Plus: save presentations to Google Drive instead of downloading static files.
- How it helps you: No more duplicate files, and no need to re-upload.
Drill into dashboard details with more control and less disruption.
- What to know: Widget drill-ins in Custom Dashboards, Account Insights, and Renewal Hub now open in a flexible docked panel. You can also add Summary Rows (just like in Segments).
- How it helps you: Explore data, take row-level actions, and stay in context.
Build Plays faster with a more intuitive editor.
- What to know: The Editor tab opens by default, Play names auto-fill, and the Active toggle is easier to find.
- How it helps you: No functionality has changed; it is just a smoother setup experience.
Want a quick and easy way to find the latest news and launches from ChurnZero? Sign up for the Fighting Churn Newsletter, or visit our online newsroom.

