Annual packages of hands-on operational and strategic support, technical enablement, and targeted training are now available to all ChurnZero customers.
Washington, D.C., May 6, 2025 — ChurnZero, the platform and partner for customer growth, has launched Services Suite, a new professional services offering to help ChurnZero customers execute and scale their retention and revenue strategies faster. Staffed by in-house advisors from ChurnZero’s award-winning customer experience team, Services Suite offers substantial, hands-on assistance with customer success strategy, operations, and execution of sophisticated workflows within ChurnZero and its integrations with customers’ technology stacks.
Currently, ChurnZero provides each customer with a dedicated configuration specialist, data specialist, and customer success manager to assist with implementation, data integrations and day-to-day needs. Services Suite is distinct from these services and is geared towards supporting customer teams who lack internal resources to navigate strategic, operational and enablement bottlenecks. Services Suite advisors provide impactful support in three core areas:
- Strategy and planning with tailored recommendations and coaching on best practices, automation and AI initiatives, customer journeys, and engagement strategies
- Execution and optimization of dashboards, reports, workflows, and integrations, operational and administrative assistance; analytics and reporting enhancement.
- Enablement and expansion with internal training sessions and hands-on workshops; custom projects to address unique business challenges.
“We’re seeing too many customer teams pushed to the limits of their operational bandwidth, leaving efficiency, scale, and revenue on the table,” says Abby Hammer, chief customer and product officer, ChurnZero. “With Services Suite, ChurnZero offers a complete solution: the best customer growth platform with a dedicated expert who’ll do the heavy lifting to unlock more value and drive bigger revenue outcomes, month after month.”
Services Suite is available now in three flexible annual packages providing from 8 to 32 service hours. Find out more at ChurnZero.