ChurnZero’s fifth annual summit for customer and revenue leaders will take place in Chicago, IL, this October.
Washington, D.C, April 16, 2025: ChurnZero, the platform and partner for customer growth, has announced the return of its annual ZERO-IN leadership summit this October. ZERO-IN 2025 will feature two days of high-impact presentations, panels, and practical workshops led by world-class speakers, industry leaders and executives, from October 8-9* at the landmark Revel Motor Row venue in Chicago, IL. The main event is preceded by a Customer Training Day—back by popular demand—to maximize value for customer attendees.
Speakers are invited to apply for ZERO-IN 2025 speaking opportunities through May 23. The ideal ZERO-IN 2025 presentation will deliver innovative, practical know-how for customer leaders as they address new imperatives of revenue, scale, and customer-centric leadership.
Suggested topics include practical AI and digital customer success use cases, retention and expansion strategies, navigating organizational change, go-to-market alignment, and proving the impact of customer revenue growth to leaders. Last year’s event, noted for the intentionality of its agenda, spanned topics ranging from AI-driven revenue strategies and innovative digital engagement to tapping the growth opportunities within customer insights.
“Customer leaders have more revenue accountability, leaner teams; rising expectations—and also huge opportunities for growth and influence this year,” says You Mon Tsang, CEO and co-founder, ChurnZero. “ZERO-IN 2025 is about strategizing together to meet this moment decisively, with clarity and confidence, equipped with road-tested insights from our industry’s most innovative leaders. Lastly, ZERO-IN is growing, and we are excited to bring it to a bigger venue in Chicago, one of my favorite cities in the world.”
ZERO-IN 2025 sponsorship opportunities are available for industry partners and vendors to put their brands front and center in Chicago. 2024’s sold-out event saw more than 300 customer leaders engage with more 40 presenters across 30 workshops and sessions, with presentations from brands including Absorb, AudienceView, BlueConduit, BrainStorm Inc, CallTrackingMetrics, ChurnZero, Cluepoints, Eventbrite, Flexera, Fuel Cycle, Higher Logic Vanilla, MindBridge, Scaled Agile, Stractix, Testbox, Workato and Valuize.
Find out more and register for ZERO-IN 2025.
*This news release was amended to reflect ZERO-IN’s new date of October 8-9.