Washington, D.C, April 2, 2025 — ChurnZero, the platform and partner for customer growth, has earned TrustRadius Trusted Seller status for the company’s commitment to sourcing accurate and unbiased customer reviews for leading buyer intelligence platform TrustRadius. ChurnZero, which helps customer teams keep and grow customer revenue by connecting AI, analytics and automation to the customer experience, is the only customer success platform to hold the Trusted Seller verification.
ChurnZero holds 200 verified five-star reviews on TrustRadius, and an overall TrustRadius Score of 9.2. In 2024, ChurnZero earned the TrustRadius Top Rated award—a SaaS industry gold standard for the most impactful and valuable B2B technology products—in the customer success software, customer onboarding and digital adoption categories.
”We’re honored to achieve TrustRadius Trusted Seller status, which reflects ChurnZero’s commitment to putting our customers at the center of everything we do,” says You Mon Tsang, CEO and co-founder, ChurnZero. “We’re grateful for our customers’ authentic feedback, which, in addition to showing future customers the way, informs everything from our product innovation to our events and industry resources.”
The Trusted Seller verification recognizes software companies with a transparent, responsive, unbiased and ethical approach to sourcing reviews and engaging with customer feedback. Trusted Sellers must regularly source reviews, disclose their sourcing methodology and use of incentives, and provide equal opportunity for users to safely share honest feedback.
To see ChurnZero’s customer reviews and ratings in detail, visit TrustRadius.