Category: Case Study

Cin7 reduces churn by 60% with digital customer success strategies and ChurnZero plays

Boulevard doubles account growth while increasing account coverage by 13x

FreeWill scales with confidence and consistency during 5x ARR growth

GoCanvas increases gross retention by 20%+ during post-merger integration

Smoothwall reduces churn by 4% with new onboarding journey and health scores

HackerRank reduces churn for at-risk customers by 50% with ChurnZero + Pendo

MyShopManager reduces monthly paid subscription logo churn by 28%

SPINS Doubles 1:1 Customer Coverage with Playbooks

SaaS EdTech Company Sees 70% Increase in User Adoption

Shortened Time to First Value for Woven Customers Two Months Post-Implementation

Mobile App Optimizes Customer Onboarding and Health Monitoring With Journeys and NPS

Centralized Dashboards Drive Team Efficiencies and Customer Health