Struggling to scale your Customer Success organization? In this session, Lynn Tsoflias will cover how to scale a Customer Success organization by implementing a digital strategy and improving team productivity. Attendees will gain valuable insights and practical tips on using digital strategies that reduce the cost to serve, driving desired outcomes, and improving team productivity.
By the end of this session, you will leave equipped with actionable strategies to optimize your Customer Success organization, leverage ChatGPT and digital tools that enhance you and your team’s productivity as well as improve the customer experience.
Speaker: Lynn Tsoflias, CEO, CustomerGuru