Playing to Win: The Customer Success Post-Game Show
About this Webinar
Three customer success experts debate AI, build vs. buy and how to turn your team into a revenue driver. No slides, no demos. You don’t need numbers and talking points. You need to know the why and how behind them. This webinar is a live conversation intended to give you just that, divided into four 10-minute quarters. Real discussions from leaders who’ve faced the same problems you do.
Key takeaways:
- Understand how to evaluate AI so it helps. Everyone says AI will make your team smarter, but when does it actually move the needle?
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Make the case to buy instead of build. Waiting on a build can cost you the time you don’t have.
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Manage toward upsell, not just retention. Help your team become revenue heroes at board meetings.
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Maximize the time your team actually talks to customers. The best CS teams don’t get caught in fire drills that hijack a day.
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