Reviving a community to support your Customer Success team

Webinar On Demand

Building a community is just the start of the journey – maintaining the community takes a committed focus. Sometimes our eye gets off the ball, and well, maybe the community hasn’t been operating at 110%.

Join Shauna McClemens, a community strategist at Higher Logic Vanilla, as she takes you on a journey about how she has revived their community. This effort was a critical project for the last 12 months, which laddered up to their executive team.

In this webinar, we’ll cover:
  • Simple ways to get your team engaged in the community
  • How to align and rally the business behind the community
  • Tactical strategies on how to revive the community