What Customer Success Reports Boards Want to See

Presenter: Areya Dargahi, Director, Sales @ ChurnZero

Webinar On Demand

Customer Success has been looking for a seat at the board table for years. But with so many systems storing customer data and no real way to report on them, there’s really never been an effective way to prove and quantify the ROI behind your customer success strategy. It’s time to change that.

In this webinar, we’ll cover:
  • What board members care about when it comes to Customer Success
  • How to package data to create a story that’s easy to understand
  • How to prove the efficacy of your Customer Success operation