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As you develop a growing functional Customer Success team it becomes necessary to set up an infrastructure around your data, processes, people, and systems to better enable your team, and that’s where Customer Success Operations comes in.

Join Emilia D’Anzica, founder of Growth Molecules, as she dives into Customer Success Operations. CS Leaders may recognize the importance of CS Ops, but can’t find people to lead the function or successfully sell to the CEO the impact of having a CS Operations team.