Ever find yourself away from the computer when someone messages you a question about a customer? Oftentimes these high-priority questions can’t wait.
You want to respond right away but lack easily accessible customer insights on the go. When seeking important information like health scores and renewal dates, you’re typically left scrambling for computer access. Thankfully, there’s a better way.
ChurnZero’s SlackBot solves problems like this by allowing teams throughout your organization to quickly look up customer information and insights via Slack. Whether you’re in the office or on the go, just open Slack on your device, type in your customer’s account and voila, you receive instant usage data, engagement data and much more!
Speaker: Jeff Burns, Account Executive