2023 SaaS retention benchmarks: How does your company compare?

Webinar On Demand

As the B2B SaaS industry continues to evolve, it’s important to stay informed on the latest benchmarking data to understand how your company is performing compared to peers. And in the current market, with challenges such as banking crises, rising inflation, and economic headwinds, retaining customers has become more crucial than ever.

Join us for our annual webinar as SaaS Capital presents the latest findings from their 12th annual B2B SaaS benchmarking survey. With over 1,500 responses, this survey is the latest and most comprehensive of its kind in the world.


  • Rob Belcher, Managing Director, SaaS Capital
  • You Mon Tsang, CEO, ChurnZero
In this webinar, we’ll cover:
  • Insights on retention benchmarking data from the last year
  • Overview of the B2B SaaS market and how it’s being impacted by the current economic climate
  • Strategies for mitigating macro-economic pressures and addressing your team, management, and board during these times