ChurnZero’s sixth annual summit for customer and revenue leaders will take place in Nashville, TN, this November.
Washington, D.C., January 13, 2026: ChurnZero, the AI platform and partner for customer growth, has announced the return of its annual ZERO-IN leadership summit this November in Nashville, Tennessee. Now in its sixth year, this flagship learning and networking event for customer success and post-sales revenue leaders will take place at the Omni Nashville Hotel, positioned in the heart of downtown and connected to the iconic Country Music Hall of Fame.
ZERO-IN 2026 features two days of presentations, panels, and hands-on workshops led by world-class speakers, industry founders and executives, from November 5-6. The main event is preceded by ChurnZero’s optional and top-rated Customer Training Day on November 4, where attendees can hone their digital workflows to execute the latest customer growth strategies.
Registration for ZERO-IN 2026 is open now, with Super Early Bird and team discounts available.
“Customer success is changing so quickly that even the most connected leaders need to stop and refuel their strategies once a year,” says You Mon Tsang, CEO and co-founder, ChurnZero. “With two days of in-depth problem-solving and networking, ZERO-IN is now that occasion. We’re excited to welcome the best in the business to the neon lights of one of America’s most fun cities, where we’ll explore AI-powered, autonomous customer growth led by ambitious leaders and their teams.”
Last year’s event, held in Chicago, IL, earned acclaim for its inspirational keynotes and impactful workshops and breakout sessions, led by more than 30 expert presenters from brands including Alysio, Beyond, Cin7, Clerri, CustomerXSuccess, Deephow, Everway, GLMX, Karbon, Morningstar, Melo Associates, Quiq, seoClarity, SlapFive, Techtonic Lift, Teramind, The Success League, and WelcomeHome Software.
A limited number of ZERO-IN 2026 sponsorship opportunities are available for industry partners and vendors in Nashville.