- Command Center
- Customer Health Scores
- Customer Segmentation
- Customer Journey
- Account Insights
- Success Centers
- Real-Time Alerts
- Plays & Automation
- In-App Communications
- WalkThroughs
- Surveys
- Reporting
- Success Insights
- Collaboration Chatbots
- Custom Dashboards
- Rest API
Command Center:
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Command Center
The Customer Success Command Center is the first thing you see when you open the ChurnZero app, and it’s the perfect place to start your day. In the Command Center, you can find everything you need to manage your to-dos and customers in a single, comprehensive view.
Calendar & Segments
With the Command Center, you can ensure important customer information is at the forefront of your day. Easily isolate customers who have changes in their health scores and customize your view to include your most critical customer Segments so you can quickly take action if needed.
The Command Center allows you to view key information and tackle your daily tasks so you can focus more of your time on strategic customer engagements.
Easily isolate customers who have changes in their health scores and customize your view to include your most critical customer segments so you can quickly take action as needed.