The Customer Success blog with ideas and inspiration on retaining your customers.
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Category: Management
- ManagementHow often should customer success meet with customers face-to-face?
- ManagementThe EQ advantage: How emotional intelligence sets top customer success teams apart
- ManagementNegotiation tactics for customer success managers
- ManagementFrom churn to champions: Leveraging professional development for customer retention
- ManagementThree big takeaways from the BIG RYG 2023 keynotes
- ManagementWhat is a chief customer officer? [definition, responsibilities, characteristics]
- Management5 tips for first-time managers in customer success
- ManagementFrom customer success to the C-suite: 5 career lessons from women working in tech
- ManagementFive ways to make DEI initiatives stick in customer success
- ManagementWhy and how 2023 can become the year of Customer Success
- ManagementCustomer Success and finance: 8 metrics to build closer alignment
- Management
Boulevard doubles account growth while increasing account coverage by 13x