Heather Philbin, Author at ChurnZero

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ChurnZero product release notes Q2 2025: AI meeting follow-ups, Engagement AI, Success Plans

ChurnZero product release notes Q2 2025: AI meeting follow-ups, Engagement AI, Success Plans

Where to be: The must-attend events for customer revenue leaders in the second half of 2025

Where to be: The must-attend events for customer revenue leaders in the second half of 2025

10 ideas to increase product adoption during the summer slowdown

10 ideas to increase product adoption during the summer slowdown

ChurnZero named a Leader in the 2024 Gartner® Magic Quadrant™ for Customer Success Management Platforms

ChurnZero named a Leader in the 2024 Gartner® Magic Quadrant™ for Customer Success Management Platforms

Summary: The guide to book shifts for CSMs

Guide summary: 7 Smart Customer Success Playbooks

Guide summary: 7 Smart Customer Success Playbooks

When to Invest in CS Technology: Top 10 Signs

When to Invest in CS Technology: Top 10 Signs

The Customer Health Score Handbook Overview

The Customer Health Score Handbook Overview

The ultimate guide to customer success in SaaS

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