Sep 20, 2018

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ChurnZero Named a Leader in G2 Crowd’s Fall 2018 Report


We are proud to announce that ChurnZero has been named a Leader in the Customer Success category by G2 Crowd in their Fall 2018 Grid® Report.

Products are ranked by customer satisfaction (based on user reviews) and market presence (based on market share, vendor size, and social impact) and placed into four categories on the Grid®. Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores.

ChurnZero also remains the highest rated in the Customer Success category on G2 Crowd. This rating is based on user satisfaction.

A product’s satisfaction score is calculated by a proprietary algorithm to G2 Crowd that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.


About G2 Crowd, Inc.

G2 Crowd, the world’s leading business solution review platform, leverages more than 290,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, nearly one million people visit G2 Crowd’s site to gain unique insights. G2 Crowd aims to bring authenticity and transparency to the business marketplace. For more information, go to


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