Reviving a community to support your customer success team
About this webinar
Building a community is just the start of the journey – maintaining the community takes a committed focus. Sometimes our eye gets off the ball, and well, maybe the community hasn’t been operating at 110%.
Join Shauna McClemens, a community strategist at Higher Logic Vanilla, as she takes you on a journey about how she has revived their community. This effort was a critical project for the last 12 months, which laddered up to their executive team.
Key takeaways
- Simple ways to get your team engaged in the community
- How to align and rally the business behind the community
- Tactical strategies on how to revive the community
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