Navigating post-sale chaos: Strategic customer success
About this webinar
To successfully design your post-sale strategy, you must make choices. Adopting strategic decisions, rather than simply “doing what it takes,” promotes the seamless scaling of customer experiences, aligning with internal and external expectations and eliminating chaos.
In this webinar with Tim Conder from CXology, he’ll guide you through a simple exercise to complete with your team to identify the most critical customer needs and how to address them.
Key takeaways
- Understand how to execute with purpose in your post-sale journey
- Identify what’s blocking your customer’s loyalty
- Learn how to run a customer loyalty builder exercise with your team
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