Customer Success is from Venus, Finance is from Mars, but both understand better than anyone else in a corporation the importance of retaining customers. This webinar is designed to show the process and impact of the renewal from both the Customer Success and Finance point of view.
Webinar:
Customer Success & Finance: Get Aligned! Getting a customer to retention and its financial impact.
Webinar On Demand
• Processes that can help drive customer retention
• SaaS metrics the CFO and CS leader both need to know
• The total financial impact of customer retention
