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Getting started with ChurnScores

It’s hard to see the early warning signs of churn or opportunities for expansion without a way to track, weigh, and act on customer attributes and behavior. That’s where ChurnZero ChurnScores, also known as health scores, come in. They give you the foresight to make informed decisions, act in the moment, and gain a proactive edge.

In our guide, learn the basics to getting started with ChurnScores, including:

  • 20+ factors to consider using in ChurnScores
  • Example onboarding ChurnScore with factors, ideal thresholds, and weight
  • Quick tips to increase score efficacy