Integrate your customer education program
ChurnZero’s partnership with Absorb makes it easy to build and manage a training and education program that keeps customers engaged. Your team can create libraries of engaging training content, manage enrollment, track success, and customize every customer’s learning journey at scale.
ChurnZero and Absorb: Give your customers the knowledge they need to succeed.
Learner management
- Keep learner data up to date by matching or creating new learners with ChurnZero contacts.
- Segment customers to curate learning experiences for optimal results.
Experience management
- Automate course enrollment and reminders with ChurnZero automation.
- Boost product adoption with in-app training on specific or new features to achieve long-term success.
- Celebrate and communicate with learners in your product through ChurnZero’s digital engagement tools.
- Plan, build, and execute courses
Learning data insights
- Uncover metrics for in-progress courses and activities associated with live courses.
- Receive insights on content performance based on usage data.
- Understand the impact courses have on product adoption and health scores.
- Share learner data directly with customers through Account Insights, enabling customers to track their own team’s learning progress.
Customer education through the lens of customer success
“A major benefit has been having a system that directly links to our data so we can easily set up programs. So for example, we can identify a struggling account, then automatically enter them into a play to provide help and resources.” – Verified customer, via G2
Spend more time on what matters most.
ChurnZero provides clear, immediate insight into what customers need and why—and our AI agents automate the follow-through—so your CS team can spend more time on strategy and relationships, and drive more recurring revenue.