Chatbot integrations
Give your entire company access to customer success data through Slack and Microsoft Teams.
Customer data, accessible wherever you work
ChurnZero’s chatbots let customer success teams use chat tools to log ChurnZero tasks, meeting notes, and activities, or get or give quick access to:
- Custom dashboards
- Account status
- Account team information
- Contract details
- Health scores (ChurnScores)
- NPS® results
- Product usage data
- Segmentation data
“Slack integration and have helped us a lot to bring in transparency with stakeholders.”
Current customer via G2
When to use ChurnZero chatbot integrations
Look up an account’s health score (ChurnScore) and next renewal date before an upcoming meeting.
Reference unique account setup and risk notes when investigating support tickets.
Pull a list of happy customers to quickly find reference candidates for sales
Spend more time on what matters most.
ChurnZero provides clear, immediate insight into what customers need and why—and our AI agents automate the follow-through—so your CS team can spend more time on strategy and relationships, and drive more recurring revenue.