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Partner with ChurnZero to accelerate your Cisco Customer Experience Specialization

Whether you’re just starting a Customer Success practice at your organization, or you are a seasoned team of practitioners, ChurnZero is here to help you set up and optimize your processes. We will help you establish the following to meet your Cisco CX Specialization requirements:

  • Customer Success methodology
  • Documented formal renewal management process
  • Documented formal hand-off process between functions
  • Customer Success metrics and business reviews
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Cisco Incentive Payout

By becoming a ChurnZero customer you can take advantage of your Cisco lifecycle incentives to help offset the initial technology costs.

Cisco Incentive Payout

By becoming a ChurnZero customer you can take advantage of your Cisco lifecycle incentives to help offset the initial technology costs.

Meet Your Certification
Deadline

With a 100% pass rate for our Cisco partner customers, we are here to help you quickly get up to speed to meet your CX Specialization requirements as well as continuing to support your re-certification needs.

Meet Your Certification Deadline

With a 100% pass rate for our Cisco partner customers, we are here to help you quickly get up to speed to meet your CX Specialization requirements as well as continuing to support your re-certification needs.

Fast-track your Cisco CX Specialization
ChurnZero is the preferred Customer Success technology provider for Cisco partners to accelerate your Customer Experience Specialization. Schedule a free demo to learn more today.

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People and Organization

ChurnZero is a company dedicated to Customer Success. As your trusted partner, we are here to offer you more than just product solutions to help your team succeed. We are not only leaders in the space in terms of technology, but in how we put our customers at the center of everything we do. And we are here to help support your team and get your Customer Success Managers, Renewal Managers, Customer Success Practice Leader, and your Executive Sponsor ready to complete and pass your Cisco Customer Experience training and examinations.

Technology

The ChurnZero platform can help you make the most of your time so you can focus on the work that really matters to your Customer Success team. Our feature set helps you save time, personalize interactions, and measure success at each stage of the customer lifecycle.

The ChurnZero platform is purpose-built for Cisco partners and will help you meet and exceed your Cisco Specialization needs with our offering of:

  • Playbooks
  • Customer profiles
  • Customer monitoring
  • Upsell opportunities and churn risk
  • Custom triggers
  • Product engagement
  • Customer health scores
  • Dashboards and reports

52%

probability comes after initial sale (post-land)

2.5x

software growth when partners have Customer Success practice

3x

renewal rates for partners with adoption services

“As a Cisco partner holding the Advanced Customer Experience Specialization, it is critical for our team to leverage the right people, processes, and tools to support customers throughout their technology lifecycle. IE selected ChurnZero as the platform to maintain established processes within our Customer Success practice. The tool has afforded our team efficiencies to help us proactively drive recurring revenue and build a sustainable lifecycle practice. It has enabled us to integrate data from multiple sources and incorporate that data into our workflow. This has allowed us to:

  • Easily monitor ChurnScores
  • Track utilization and adoption barriers
  • Customize dashboards for greater visibility
  • Build in automation.

Additionally, our ChurnZero project lead has become a valuable member of our team. They have learned our business needs and update us regularly on new features and functionality that we can use to better address our customers’ evolving needs.”

Diane Laursen, Manager Customer Success, Internetwork Engineering

Like you, we’re customer obsessed.

When you become a ChurnZero customer you will have a team of advocates behind you right from the start, with a dedicated Implementation Specialist, as well as a dedicated Customer Success Manager (CSM).
We understand what it takes to build successful customer relationships and the challenges faced by Customer Success professionals. Work with a team that prioritizes Customer Success growth as much as you do.

Let’s Fight
Churn together.

Better understand how customers use your product and how to best interact with them at every stage of the customer lifecycle. Schedule a free demo today.