Aug 1, 2019

Read Time 3 min

ChurnZero Announces Partnership with Zoho Marketplace


ChurnZero integration with Zoho

ChurnZero is announcing that we are now available in the Zoho Marketplace for Zoho CRM and Zoho Desk customers to take advantage of our robust integration.

The Zoho Marketplace is an online store where users can find and install extensions that enhance the core functionality of their Zoho products. The seamless integration will let you do more with your Customer Success operations by pulling in Zoho objects directly into your ChurnZero platform.

ChurnZero is a real-time Customer Success solution that helps subscription business fight customer churn. Its software allows businesses to better understand how their customers are using their products and assess their likelihood of renewal. Additionally, ChurnZero provides businesses with the means to personalize the customer experience through timely and relevant touchpoints.

ChurnZero for Zoho CRM

With this ChurnZero integration you can map together data from your Zoho CRM with data from other sources – such as usage data from your product. The integration supports the sync of your Zoho CRM data including; accounts, contacts, tasks, deals and user accounts.

When logged into your ChurnZero platform you can also easily click through directly to view the account or contact in your Zoho CRM.

Benefits of using the ChurnZero for Zoho CRM integration include:

  • All customer information in one place
  • Increased automation
  • End-to-end customer engagement
  • Contextual customer communications
  • Data-driven business culture
  • Effortless Team Collaboration
  • Clear Operational Strategy


ChurnZero for Zoho Desk

ChurnZero supports an integration with Zoho Desk to map ticket data to accounts and contacts in your ChurnZero platform. With Zoho Desk ticket information you will be able to see all tickets associated with accounts and contact profiles right inside your ChurnZero instance. You can also use ticket data to segment accounts and contacts in ChurnZero to drive user communications and engagement.

This integration helps put the customer at the heart of your company and the ChurnZero for Zoho Desk integration allows you to:

  • Understand a customer’s history of interactions at a glance to be able to engage with more clarity
  • See a complete picture of all your key metrics in one place for agile decision making
  • Save time by creating rules to automate repetitive actions to invest in better customer engagement instead
  • Help bring together employees from across departments to give customers a truly unified customer experience

To learn more about ChurnZero and the Zoho integrations, simply request a demo here.

About ChurnZero

ChurnZero helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product, asses their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. ChurnZero is headquartered in Arlington, VA and is backed by leading angles and venture capital firms such as Baird Capital, Grotech Ventures and Middleland Capital. For more information, visit churnzero.com.


About Zoho

Zoho is the operating system for business—a single online platform capable of running an entire business. With 40+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools, Zoho is one of the world’s most prolific software companies. To learn more visit zoho.com.


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