Grow your career at ChurnZero

We’re hiring, so if you’re ready to grow your career, we’d love to get to know you. Browse our open positions and apply today.

What We’re About

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Results

Process and procedure never impede our progress. We keep our work and communication simple, so we can fail fast and accomplish more.

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Community

Our strong sense of community is what sets us apart. We prioritize meaningful connections, thoughtful feedback, and authentic relationships.

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Grit

Our team is fast-growing. Our passion for Customer Success drives us to persevere when obstacles hinder our success.

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Ownership

We have a strong sense of autonomy and empower ourselves and others to take initiative and see things through.

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Being Real

We value truth over fluff. The real over the imagined. We always tell it like it is, for the good of our team members and our customers alike.

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Wit

We find humor in the mundane and thrive on our team, providing comic relief to complement our focus.

Why work with us?

Build

Join our fast-growing team as we continue to build the #1 customer success platform

Collaborate

Team up with the top talent in the industry on projects that make a difference

Impact

Share your expertise to help us transform the Customer Success industry

Grow

With flexible career paths and a growing company, your career is limitless

Meet our churn fighters

Tala Rhodes

Enterprise Account Executive

Tala Rhodes

Working at ChurnZero has shown me just how special the Customer Success community really is. CS leaders are kind, patient, and genuinely care about people. I feel blessed to connect with and learn from them every day.

Michael Kipp

Sr. Director, Info. Security and Technology

Michael Kipp

I love working at ChurnZero. Leadership genuinely listens to employees. The team is made up of motivated, helpful, hardworking people. And, we’ve built a stellar product that makes an impact.

Morgan Carson

Implementation Manager

Morgan Carson

When I learned of ChurnZero, I immediately saw the value it provided to organizations and I wanted to be part of the team that provided this value. I also love the technical aspect of my role!

Peter Watt

Product Manager

Peter Watt

The fast-paced environment provides a challenge that I feel supported to take on by the incredible leadership team.

Benish Qureshi

People Business Partner

Benish Qureshi

I love how everyone is collaborative and supportive here. Our phenomenal team is always contributing to each other’s success at every step of the way to continue the groundbreaking work we do at ChurnZero.

Scott Polidoro

Customer Support Team Lead

Scott Polidoro

Everyone at ChurnZero is extremely helpful. I thought I would have to figure things out on my own, but everyone from the top to the bottom is approachable and willing to assist with whatever you are working on.

Bree Pecci

Customer Success Enablement

Bree Pecci

I am continuously surprised by the amount of support the team offers! Every CSM is willing to jump on a call with me to talk through a tricky Segment configuration or brainstorm workflows.

Peter Adams

Manager, Customer Enablement

Peter Adams

ChurnZero provides me with ownership and independence of my program and work. Every day is a new opportunity to shine, innovate, and challenge the status quo. Plus, I get to bring my dog, Mars, to work with me.

Diversity and inclusion

ChurnZero has several employee-led affinity groups that build community, create a space for inclusivity, and drive equality.

Mission and goals

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Recognize and acknowledge the diversity in the community

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Ensure management accountability

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Enhance recruitment, employee experience, and cultural awareness

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Create a space for inclusivity

Benefits our team loves

Health and Wellness

Generous employer-paid medical, dental, and vision with premium plan options plus, HSAs, FSAs, and access to the Modern Health program that supports your mental wellness.

Remote Work

We’re a remote first company with generous work from home options.

401(K)

ChurnZero offers a matching program so you can profit from your contributions and plan for your financial future.

Flexible PTO

Unplugging is essential, so we offer a Flexible Paid Time Off program plus 10 dedicated holidays.

Parental Leave

Flexible paid leave for all new parents, including foster and adoption.

Life & Disability Insurance

100% employer paid life and AD&D insurance, long-term disability, and short-term disability.

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