Mar 30, 2021

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5 of the Best Customer Success Infographics

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As we are always on the lookout for new and interesting Customer Success resources, we thought we’d do a roundup of our favorite Customer Success infographics. 

Check them out to learn and get inspired by these visual resources.

 

1). Why Customer Success Matters

Topic: Learn about the importance of implementing a Customer Success program. 
Author: HubSpot
Snapshot: 

hubspot inforgraphic, why customer success matters
(Click here to view full image.)

 

2.) The Essential Guide to Quarterly Business Reviews

Topic: Check out these 12 tips to see how Customer Success Managers can have successful quarterly business reviews (QBRs) with their customers. 
Author: CSM Practice
Snapshot: 
CSM Practice
(Click here to view the full image.)

 

3.) How to Have More Strategic Customer Conversations

Topic: Tips for asking your customers the right questions and listening between the lines to drive more strategic customer conversations. 
Author: ChurnZero and Chief Listening Officers
Snapshot: 
chief listening officers
(Click here to view the full image.)

 

4.) 6 Metrics for Measuring Customer Success In Your Business

Topic: The six essential metrics you should be measuring for unparalleled insight into your Customer Success efforts. 
Author: Acquire
Snapshot: 
infographic snapshot
(Click here to view the full image.)

 

5.) The Four Stages of Digital Customer Success Maturity

Topic: The four focus areas for optimizing automation to enhance your ability to communicate with customers. 
Author: ESG
Snapshot: 
ESG Success
(Click here to view the full image.)

 

 


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Fighting Churn is a newsletter of inspiration, ideas and news on customer success, churn, renewal and other stuff and is curated by ChurnZero

 

 

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