Collaborate with customers
Guide your customers to success with innovative ways to engage.
“ChurnZero is truly a game changer for managing your customers at scale. I can segment our customers like never before, enabling me to send targeted outreach to all my customers. ChurnZero ultimately unlocks scale and enables us to handle a lot of communication with a relatively small CSM bench.” — Patrick V.
Account Insights
Customize dashboards and share them directly with customers to display dynamic timelines, dashboards and metrics enabling collaboration. Read more.
In-app communications
Engage your customers when they’re focused on your product. ChurnZero’s in-app messaging lives within your native application so you can target customers with the right message, at the ideal time. Read more.
WalkThroughs
Introduce customers to your product with engaging, in-app guides. Highlight new features, provide tips and tricks, celebrate milestones, and display valuable content. Read more.
Success Centers
ChurnZero’s Success Center gives you and your customers a central, shared space to communicate and collaborate in their success. You can display it within your product, and customize it at the user level. Read more.
Customer learning
Deliver integrated customer learning through the ChurnZero and Absorb LMS partnership. Read more.
Learn more
Get more details about all ChurnZero Customer Success software features.
Improve team productivity
Customer Success AI™
Increase automation and personalization across the customer lifecycle with Customer Success AI™. Read more.