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Events

Our in-person and virtual events bring together leaders in Customer Success talking about the hottest topics in the industry.

How to Get 20/20 Foresight for Your 2020 Customer Success Planning

How to Get 20/20 Foresight for Your 2020 Customer Success Planning

Rethinking Customer Onboarding to Accelerate Success

Rethinking Customer Onboarding to Accelerate Success

How to Build Effective Customer Success Plans

How to Build Effective Customer Success Plans

Understanding the Real Impact of Retention and Customer Success Best Practices

Understanding the Real Impact of Retention and Customer Success Best Practices

Customer Success & Finance: Get Aligned! Getting a customer to retention and its financial impact.

Customer Success & Finance: Get Aligned! Getting a customer to retention and its financial impact.

Maximizing Return on Customer Success Through Journey Mapping

Maximizing Return on Customer Success Through Journey Mapping

NPS – Using Net Promoter Score to Drive Improvement

NPS – Using Net Promoter Score to Drive Improvement

How to Learn What Your Customers Aren’t Telling You

How to Learn What Your Customers Aren’t Telling You

How to Conduct Customer Exit Interviews & Use What You Learn to Fight Churn

How to Conduct Customer Exit Interviews & Use What You Learn to Fight Churn