Events

Our in-person and virtual events bring together leaders in Customer Success talking about the hottest topics in the industry.

2024 SaaS retention benchmarks: How does your company compare?

2024 SaaS retention benchmarks: How does your company compare?

How to master the tough talks every CSM needs to have, even if you hate conflict

How to master the tough talks every CSM needs to have, even if you hate conflict

Supercharging digital CS using Support insights

Supercharging digital CS using Support insights

Community connection: Elevating customer engagement with ChurnZero & Higher Logic Vanilla

Community connection: Elevating customer engagement with ChurnZero & Higher Logic Vanilla

Mastering multithreading: Strategies for expanding customer relationships and revenue

Mastering multithreading: Strategies for expanding customer relationships and revenue

Navigating post-sale chaos: Strategic customer success

Navigating post-sale chaos: Strategic customer success

Beyond ROI: Reverse engineering the buyer journey for renewal success

Beyond ROI: Reverse engineering the buyer journey for renewal success

What’s next for CS? Essential insights from the 2023 Customer Success Leadership Study.

What’s next for CS? Essential insights from the 2023 Customer Success Leadership Study.

Reviving a community to support your Customer Success team

Reviving a community to support your Customer Success team