What We’re About
RESULTS
Process and procedure never impede our progress. We keep our work and communication simple, so we can fail fast and accomplish more.
COMMUNITY
Our strong sense of community is what sets us apart. We prioritize meaningful connections, thoughtful feedback, and authentic relationships.
GRIT
Our team is fast-growing. Our passion for Customer Success drives us to persevere when obstacles hinder our success.
OWNERSHIP
We have a strong sense of autonomy and empower ourselves and others to take initiative and see things through.
BEING REAL
We value truth over fluff. The real over the imagined. We always tell it like it is, for the good of our team members and our customers alike.
WIT
We find humor in the mundane and thrive on our team, providing comic relief to complement our focus.
Why Work With Us?
BUILD
Join our fast-growing team as we continue to build the #1 Customer Success platform
IMPACT
Share your expertise to help us transform the Customer Success industry
COLLABORATE
Team up with the top talent in the industry on projects that make a difference
GROW
With flexible career paths and a growing company, your career is limitless
Meet Our ChurnFighters
LINDA GODWIN
Sr. QA Analyst
Linda Godwin
It is so refreshing to be part of a company that has created a culture of helpfulness, whiles still allowing space for learning and growing. I’m so glad I joined!
GEORGE DECHERNEY
Director of Engineering
George Decherney
The culture at ChurnZero is a rare blend of space for creative freedom, no-nonsense attitudes about getting your hands dirty, and extremely intelligent peers ready to help however needed.
MORGAN CARSON
Implementation Manager
Morgan Carson
When I learned of ChurnZero, I immediately saw the value it provided to organizations and I wanted to be part of the team that provided this value. I also love the technical aspect of my role!
PETER WATT
Product Manager
Peter Watt
The fast-paced environment provides a challenge that I feel supported to take on by the incredible leadership team.
JEANNE SCHROEDER
Talent Acquisition Specialist
Jeanne Schroeder
Since coming to ChurnZero I’ve experienced excellent mentorship and training from my team. Leadership is invested in my growth and encourage me to give my input and think outside the box.
ALEX WEIHMANN
Marketing Manager
Alex Weihmann
I love being apart of a growing company that has a measurable impact on the success of its customers. My colleagues are equally driven, and professional development opportunities are plenty.
SCOTT POLIDORO
Customer Support Team Lead
Scott Polidoro
Everyone at ChurnZero is extremely helpful. I thought I would have to figure things out on my own, but everyone from the top to the bottom is approachable and willing to assist with whatever you are working on.
BREE PECCI
Customer Success Enablement
Bree Pecci
I am continuously surprised by the amount of support the team offers! Every CSM is willing to jump on a call with me to talk through a tricky Segment configuration or brainstorm workflows.
Benefits Our Team Loves
HEALTH AND WELLNESS
Generous employer-paid medical, dental, and vision with premium plan options plus, HSAs, FSAs, and access to the Modern Health program that supports your mental wellness.
Remote Work
We’re a remote first company with generous work from home options.
401(K)
ChurnZero offers a matching program so you can profit from your contributions and plan for your financial future.
Flexible PTO
Unplugging is essential, so we offer a Flexible Paid Time Off program plus 10 dedicated holidays.
Parental Leave
Flexible paid leave for all new parents, including foster and adoption.
Life & Disability Insurance
.100% employer paid life and AD&D insurance, long-term disability, and short-term disability.
Diversity and inclusion
ChurnZero has several employee-led affinity groups that build community, create a space for inclusivity, and drive equality.
Mission and Goals
Recognize and acknowledge the diversity in the community
Ensure management accountability
Enhance recruitment, employee experience, and cultural awareness
Create a space for inclusivity
A GREAT PLACE TO WORK
ChurnZero was recently named one of
America’s Best Startup Employers by Forbes.