Feb 8, 2022

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ChurnZero earns spot on G2’s 2022 Best Software Awards

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ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software.  This award is earned by software products and companies that provide best-in-class customer service products and experiences for their customers.

ChurnZero earned a leadership spot specifically due to its powerful client onboarding capabilities that provide Customer Success managers the ability to guide their customers through onboarding, product adoption, renewals, and advocacy successfully, and give 100% visibility into the entire process.

This is ChurnZero’s second time appearing on one of G2’s Best Software lists, earning its place this year thanks to its mission of helping subscription businesses fight customer churn. ChurnZero previously made the list as being named one of the Fastest Growing Products in 2020.

“Our customers’ performance and satisfaction are what motivate us to deliver the best possible software and service,” says Abby Hammer, chief customer officer of ChurnZero.  “The Best Software award from G2 is a testament that our customers are succeeding, and they are helping their customers succeed.  And that is the most meaningful recognition we can receive.”

Explore ChurnZero customer reviews on G2 to learn more.


How ChurnZero helps SaaS companies onboard new customers

The ChurnZero platform enables customer-facing teams to better manage their customers’ onboarding and implementation journey by giving them the tools to:

  • Collaborate and communicate with internal and external stakeholders
  • Increase visibility into the entire customer lifecycle
  • Track progress and share milestones and updates with stakeholders
  • Identify bottlenecks that may impact training and user adoption
  • Automate workflows to reduce mistakes and ensure process consistency across all customer journeys

 

About the G2 Best Software Awards

Operating a software marketplace used by more than 60 million software buyers annually, G2 is the definitive online destination to discover, review and manage the technology that businesses need to reach their potential. Its annual Best Software List ranks the world’s best software companies and products based on authentic, timely reviews from real users.

Godard Abel, CEO, G2“As we continue to accelerate rapid growth, our online marketplace boasts 100,000+ software and services companies in 2,000+ categories and over 1.5 million trusted user reviews. Simply put, G2 is where you go for software,” said Godard Abel, co-founder and CEO, G2. “Our annual Best Software List aims to guide buyers on their purchasing decisions, knowing they can trust in the credibility and objectivity of our scoring algorithms. We applaud those companies named to our 2022 list, as they’ve earned the satisfaction among their customers as well as an impressive market presence.”

The top 100 software sellers are ranked based on a combination of Satisfaction and Market Presence scores for each seller, and the top 100 products are ranked based on reviews across all categories they are a part of. To be included in one of G2’s Software Sellers or Software Products “Best Of” lists, a software seller or product must receive at least 50 approved and published reviews during the 2021 calendar year. Scores reflect only data from reviews submitted during this evaluation period.

To learn more, view G2’s 2022 Best Software List and read more about G2’s methodology.

About G2

G2 is the world’s largest and most trusted software marketplace, helping more than 60 million people every year make smarter software decisions based on authentic peer reviews. Thousands of companies partner with G2 to build their reputation, manage their software spend, and grow their business — including Salesforce, HubSpot, Zoom, Adobe and more. For more information, visit www.g2.com or follow us on Twitter and LinkedIn.

About ChurnZero

ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product, assess their health, and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. ChurnZero is headquartered in Washington, DC and backed by leading investment firms such as JMI Equity, Baird Capital, Grotech Venture, and Middleland Capital.

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