The Customer Success blog with ideas and inspiration on retaining your customers.
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Month: April 2020
- Meet Naomi, she’s not an actress but a real CSM!
- Q&A: Lessons Learned: A Reflection on Customer Journey Mapping
- ChurnZero Earns a 2020 Top Rated Award From TrustRadius
- 3 Strategies to Help Customer Success Teams in Uncertain Times
- Churn Monster: Black Swan
- G2 Reveals Best Software Companies 2020: ChurnZero Earns Spot on List
- Customer Feedback: The Importance of Both Positive and Negative Reviews
- ChurnZero Partners with ESG to Offer Digital Customer Success Strategy Consulting Services
- How to Nail Implementation and Customer Success Handoffs
- How Online Communities Create Customer Advocacy and Retention
- Q&A: Unpacking the Power of the Executive Business Review