by Abby Hammer | Apr 28, 2016 | Customer Success Strategy
As professionals who deal with customers every day, we have all, at some point, faced a situation which made us wonder: where did this relationship go so wrong? And this is usually followed quickly by: can this relationship even be saved? Correcting and...
by Abby Hammer | Apr 21, 2016 | Customer Success Strategy
Many of us have been in this situation: a prospect is interested in your product because they previously used your competitor’s product but it “didn’t do what they needed it to do.” While at first this might seem like a golden opportunity...
by Abby Hammer | Apr 14, 2016 | Customer Success Strategy, Expansion
We always knew you had good taste! We’re delighted to announce that ChurnZero’s blog, “Fighting Churn,” was named as one of the Top 50 Customer Churn Resources by NGDATA. This is a stellar list of thought leaders and customer...
by Abby Hammer | Apr 7, 2016 | Industry News/Trends
This week ChurnZero proudly presented our unique approach to customer success as one of the sixteen start-ups showcased at the Spring installment of MAVA’s year-long TechBUZZ program for 2016. Our CEO, You Mon Tsang, took the stage...
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