BIG RYG: The Customer Success Leadership Conference
October 4-5, 2023
Washington, DC

 

Learn, network and grow with the best in Customer Success.

Are you a Customer Success leader looking  to level up your leadership, increase your impact, and inspire your team? Join us at BIG RYG 2023 this fall. There’s no selling. No fluff. Just two days of actionable ideas and practical insights tailored for CS leaders to help you and your team succeed.

BIG RYG (that’s the red, yellow, green of customer health) comes with a mantra: speak simply, be real, and challenge the audience. Our content opens new perspectives on what’s possible with Customer Success, provides tactical answers to your most pressing challenges, and explores what it takes to run a modern Customer Success organization.

Registrations are open. Speaker opportunities are available. We can’t wait to see you.

Sponsor BIG RYG

Put your brand front and center with an audience of decision-makers from across the CS industry. Register your interest and we’ll work with you to find the perfect BIG RYG sponsorship opportunity.

Secure your seat today

General admission August 12 – October 4, 2023.
$1,300: General admission + Customer Training Day
$1,200: General admission

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2023 Keynote Speakers

Victor Riparbelli
CEO & Co-founder
Synthesia

Dave Salvant
Co-Founder & President
Squire Technologies

Alli Tiscornia
Chief Customer Officer
ChurnZero

Maranda Dziekonski
SVP of Customer Succes
Datasembly

Allastair Meffen
VP of Customer Experience
Definitive Healthcare

Kathy Isaac
VP of Customer Success
Carbide

Abby Hammer
Chief Product Officer
ChurnZero

David Verhaag
Chief Customer Officer
Arist

Meet our 2023 BIG RYG speakers

This year’s speakers included founders and executives from Clear Digital, Countable, ESG, Higher Logic, Infinite Renewals, Katalon, LinkedIn, Marigold, Monday.com, Success in Black, The Success League, Valuize, and more. 

Austin Kwon
Sr Director, Scaled CS & Programs
LinkedIn

Mary Poppen
Chief Customer Officer and Advisor
CS Angel Investor

Russell Bourne
Principal Consultant
The Success League

Peter Armaly
VP, Customer Success
ESG

Aaron Thompson
Chief Revenue Officer
SuccessCOACHING

Sandro Lubas
Director of Customer Succes
Dynamic Yield

Amanda Flurry
Customer Experience Operations Manager
ChurnZero

Erica Tabuena
Customer Success Manager
ChurnZero

Keishla Ceaser-Jones
Founding Member, Success in Black
Sr. Dir., Partner Success Digital Experience & DEI Leader, EAB

David Fox
Chief Customer Officer, Commercial
Marigold

Jaime Peters
VP of Client Success & Operations
Countable

Kaylin Law
Manager of Professional Services
ChurnZero

Srikrishnan Ganesan
CEO & Co-founder
Rocketlane

Mickey Powell
Co-Founder & Head of Go To Market
Update.AI

Ben Childers
VP of Global Client Experiences
Engaging Networks

Cristy Maldonado
Strategic Business Architect
Valuize

Maureen Rice
Customer Marketing Manager
ChurnZero

Emily Ryan
Chief Revenue Officer
ScaleSec

Stephanie Workman-Bolden
Dir, Partner Success
Discovery Education

Angeline Gavino
VP, Customer Success
Katalon

Mike Su
Principal Consultant
The Success League

Denise Mueller
Customer Success Manager
ChurnZero

Annie Stefano
Head of Education and Strategic Advisor
Growth Molecules

Angelika O’Reilly
Head of Customer Success
SuccessCOACHING

Harris Clarke
Chief Operating Officer
GUIDEcx

Jeff Breunsbach
Director of Brand
Higher Logic Vanilla

Ali Cudby
Co-Founder & CEO
Alignment Growth Strategies

Jay Nathan
Chief Customer Officer
Higher Logic Vanilla

Dana Alvarenga
VP, Customer Experience
SlapFive

Peter Adams
Manager of Customer Enablement
ChurnZero

Colleen Schauf
Senior Configuration Specialist
ChurnZero

Emilia Brad
Global VP of Success & Support 
Cin7

Liz Batsford
Sr.Manager of Customer Success
ChurnZero

You Mon Tsang
Founder & CEO
ChurnZero

Annie Raygoza
Director, Client Services
Clear Digital

Dan Ennis
Team Manager, Scale Customer Success
Monday.com

Kristen Hayer
CEO
The Success League

Jeff Kushmerek
CEO & Founder
Infinite Renewals

Vanessa Neurohr
VP of Customer Success
Muck Rack

Kerry Finley
Customer Success Manager
ChurnZero

Bob London
Founder
Chief Listening Officers

Denise Sauser
Director of Customer Success
ChurnZero

About the venue

Get a new perspective on D.C.

BIG RYG 2023 takes place at 1201 Wilson Blvd, Arlington, VA 22209. The venue is perched in D.C. metro’s tallest building with million-dollar views of the National Mall.

You will be steps from the Rosslyn Metrorail station, which connects directly to Union Station, Washington National Airport, & Washington Dulles Airport.

Buy 3 get 1 free! Contact hmerchant@churnzero.com for your code today

REGISTRATION

Secure your place at BIG RYG 2023 today.

SPONSORS

GAIN EXPOSURE TO TOP CS DECISION MAKERS

Fill out the form below to learn more about BIG RYG Sponsorship opportunities