Elevate CS Teams with WalkThroughs

Presenter: Sarah Graziani, Account Executive at ChurnZero

Webinar On Demand

The early experiences in your product are often the most crucial. You have a limited window to demonstrate value, and if users can’t figure things out, they won’t stick around. As many users learn best by doing, a great way to teach your customers about your product is by using in-app WalkThroughs to show them step-by-step how to complete tasks or get the most out of your application.

In this webinar, we’ll cover:
  • How to accelerate customer onboarding and time to value from day zero
  • How to provide a personalized in-app experience based on customer segmentation
  • How to track user engagement with your guided tours and optimize the sequence