by Cori Pearce | Mar 14, 2023 | Webinar
Your customer champion just left. Now do this. A shift at the top of your customer’s team is the single biggest predictor of customer churn. But it doesn’t have to be that way! In this webinar, Ali Cudby of Alignmint Growth Strategies, will share the...
by Cori Pearce | Mar 8, 2023 | Eventbrite, Upcoming Webinars
Wednesday, April 19, 2023, 2:00 – 3:00 PM EDT
by Heather Philbin | Mar 2, 2023 | On-Demand Webinars
Convincing your CEO to invest more in Customer Success As we look to the new year quickly approaching, it’s time for Customer Success leaders to stop watering down their budgetary needs and holding on hope for their CEO’s approval. In the face of inflation...
by Heather Philbin | Mar 2, 2023 | On-Demand Webinars
Lessons learned from a big a$$ book shift Success as a CS leader means finding the right team structure, workload, and engagement model to hit your goals, and it may take some realignment to get you there. Discover the why, the how, and the hard-won lessons of a big...
by Heather Philbin | Feb 24, 2023 | On-Demand Webinars
How to use ideal customer behaviors to accelerate product adoption Does your CS team struggle to get your customers to take the actions necessary to drive adoption and achieve clear, measurable outcomes? Despite your CSM’s best efforts, do your customers ignore...
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