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Customer Success Resources

Gain free access to our top Customer Success resources and downloadable content for Customer Success professionals through ChurnZero’s Resource Library.

customer success budgets

Featured

How much do SaaS companies spend on CS?

Learn how much companies spend on customer success and see how your budgets stacks up.

Artificial Intelligence

Supercharge your success with ChurnZero’s new Customer Success AI™

Supercharge your success with ChurnZero’s new Customer Success AI™

Impact Webinar – Customer Success AI

Impact Webinar – Customer Success AI

Five tips on AI prompt writing (with real world Customer Success examples)

Five tips on AI prompt writing (with real world Customer Success examples)

Digital CS

ABBYY – Divi

ABBYY – Divi

Cin7 – Divi

Cin7 – Divi

Digital Customer Success: A Getting Started Guide – Part 1

Digital Customer Success: A Getting Started Guide – Part 1

Small child shouts loudly while raising hands up in victory against isolated bright orange background.

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Engagement

FreeWill – Divi

FreeWill – Divi

Brazen – Divi

Brazen – Divi

GoCanvas – Divi

GoCanvas – Divi

Management

Boulevard – Divi

Boulevard – Divi

IntelAgree – Divi

IntelAgree – Divi

ConsumerAffairs – Divi

ConsumerAffairs – Divi

Onboarding

FreeWill – Divi

FreeWill – Divi

Smoothwall – Divi

Smoothwall – Divi

Impact Webinar – Managing Onboarding for Low Touch Customers

Impact Webinar – Managing Onboarding for Low Touch Customers

Operations

FreeWill – Divi

FreeWill – Divi

Smoothwall – Divi

Smoothwall – Divi

HackerRank – Divi

HackerRank – Divi

Product Adoption

Boulevard – Divi

Boulevard – Divi

Meet the winners of 2023’s ChurnHero Awards for customer success

Meet the winners of 2023’s ChurnHero Awards for customer success

7 Smart Customer Success Playbooks

7 Smart Customer Success Playbooks

Retention

Boulevard – Divi

Boulevard – Divi

Cin7 – Divi

Cin7 – Divi

Critical Mention – Divi

Critical Mention – Divi

Research

How much do SaaS companies spend on CS?

How much do SaaS companies spend on CS?

The average customer success budget ranges from $110,500 to $667,250

The average customer success budget ranges from $110,500 to $667,250

The top 9 customer success metrics for 2024

The top 9 customer success metrics for 2024