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Feb 15, 2022

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Sales Tech Star – ChurnZero Rated Most Loved Customer Success Software by TrustRadius

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12 reasons Customer Success teams need training

This is a guest article written by Todd Eby, founder and CEO of SuccessHACKER. In the business landscape today, Customer Success is a bit of an outlier. It’s newer when compared to more established departments like sales and marketing. It’s quickly growing and best...

Would your customer do the trust fall with you?

This is a guest article by Srikrishnan Ganesan, CEO and co-founder, Rocketlane. Our brains rely on memory to build expectations and trust. As a Customer Success professional, how can you provide positive memories in a consistent way? At Propel, Rocketlane’s annual...