Dec 5, 2022

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HBR: In a Downturn, Focus on Existing Customers — Not Potential Ones

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ChurnZero product release notes: Q1 2023

Here’s a list of ChurnZero’s major product releases in Q1 of 2023. Work faster with Customer Success AI (CS AI™) CS AI is the first generative artificial intelligence built into a Customer Success platform, and the first designed for the CS industry. CS teams have...

The customer health score handbook

Seven customer community building tips for SaaS CSMs

This article is by Peter Adams, customer enablement team lead at ChurnZero, and Branden Maue, community manager at ChurnZero. There’s a closely held growth secret among large B2B professional services firms, like consultants, accountants and law firms, that Customer...

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